Bambora/Beanstream plugin not confirming orders

Hi,

I can see that you've activated the error reporting in the settings of the Joomla configuration. However, you have a plugin trackaffiliates which creates a warning messages on all the pages of your website, and because of that the return of the add to cart is invalid.
Also, since you use sh404SEF, I can't directly construct a URL which sh404SEF didn't generate yet.
Furthermore, you didn't create any menu item or use the cart module to be able to access the checkout.
So basically, I can't access the checkout to get a bit the situation.

Now, regarding your message, you seem to imply that the plugin does not confirm the order even though you made the payment after the checkout, but you don't mentoin it. Can you confirm that you get redirected to the payment gateway and can enter your credit card information and that it displays a successful message ?
Because if the payment doesn't happen, then it's normal that the order is not being confirmed and the problem is not with the confirmation of the orders but with the redirection to the payment gateway after the checkout, which is a totally different issue.

Also, I understand you're using the Beanstream payment plugin. However, when I try to go to www.beanstream.com/ I get redirected to Bambora's website. Thus I'm not sure if the beanstream plugin is still working. And even if it is, if you're using a Bambora merchant account with the Beanstream plugin, I don't know if that is possible and allowed by Bambora/Beanstream.
We do have a plugin specifically for Bambora:
www.hikashop.com/marketplace/product/145-payment-bambora.html
This one was developed a few months ago and works fine. So you might have to use it instead.

Hi,

There is no file bambora_params.php
There is a file beanstream_params.php which is generated by the beanstream payment plugin.
So you're using the beanstream payment plugin which was made for beanstream when beanstream was indenpendant from bambora.
Again, I don't know if a bambora merchant account will work with the beanstream payment plugin.
It might but I can't say for sure.
Now if you see the payment in your bambora merchant account, it means that the payment was made successfully, so if you reach that point it's probably that they work together fine.
Supposing that this is the case, the next step is debugging what's happening. So activate the "debug" setting of the beanstream payment method and place an order with a payment again. Then, please provide a copy of what you get in the "payment log file" available under the Files section of the HikaShop configuration.
That will allow us to understand what's going on with the payment notification which beanstream's servers send to HikaShop after a successful payment so that HikaShop can confirm the order.

Hi,

In the administration or configuration interface of your beanstream merchant account, you're supposed to add the URL

https://www.yourwebsite.com/beanstream_params.php