"credit card module" for payment

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  • Hikashop Business
2 months 2 weeks ago #340788

-- url of the page with the problem -- : www.qi-point.at/de/shop
-- HikaShop version -- : 4.5.0
-- Joomla version -- : 3.10.8
-- PHP version -- : 7.4.28
-- Browser(s) name and version -- : Firefox Version 99.0 (32-Bit)

Hi,

a customer has places an order and he has selected the Hikashop "credit card module" for payment.

My question. How do I get the money for the order via the credit card module?

In the Hikashop order email, the following is mentioned:

Payment method : Credit card
The customer has paid with his credit card
End of credit card number 03186815
Card validity code 759
We recommend, for security reasons, that credit card information relating to this order be deleted if it was used for processing. Also, email should be deleted accordingly.

At first I thought that the payment may have been charged to the Paypal account. After checking the Paypal account, however, no credit is visible there.

In the credit card module I had inserted the picture for Mastercard and VISA. In the module, however, no address or web link from the credit card company can be seen or entered! In the PayPal module, at least the link to PayPal is inserted.

In the HikaShop DEMO version I can't find a reference in the credit card module either. Therefore I ask for your help.

Please give me your feedback how I can solve this problem?

Thank you very much,

Gerold

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2 months 2 weeks ago #340790

Hi,

This payment method is for when you have your own payment terminal, provided by your bank, and you want to process credit card payments manually through that terminal. So the plugin just gather the credit card data of the customer so that you can input it in the terminal for his payment.
If you want something automated, you don't want to use that payment method. You need to use one linked to a payment gateway, like PayPal, Stripe, etc.

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