PayPal Instant Payment Notification not being received.

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 3.10.11
-- PHP version -- : 8.0

Hello,
Since about a month a go we have not been receiving the PayPal Instant Payment Notification (IPN) when an item is purchased and payment is being made via Paypal.

We can see in Paypal that the payment are being made but the Order Status in HikaShop is staying at Created. We are using the HikaShop Paypal payment plugin.

Our host has confirmed there are no issues at their end.

Thanks in advance
John

Hello. We have decided to take your advice and switch to PayPal Checkout Plugin.

We have set up a REST API app in PayPal Developer and put the Client ID and Secret into the Paypal CheckOut Plug In. Is the "Merchant Name" the PayPal Merchant ID?

We have noticed that if we have the "Invalid status" as Cancelled in the Plugin then the Order History "Order Status" is Cancelled for every transaction even though the Paypal payment has been successfully made.
Changing The "Invalid Status" to Confirmed makes everything work as it should.

Is there some advice on this please?

Thanks
John

Hello, Thanks for you ongoing help with this.

I have changed the "Round Price During Calculations" to On, changed the "Invalid Status" to Cancelled in the plugin and retested but orders are still getting the "Order Status" of cancelled even though the Paypal payment is successful.

Bests
John