New payment method

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  • Hikashop Business
9 months 3 weeks ago #352914

-- url of the page with the problem -- : 121time.com
-- HikaShop version -- : 4.7.4
-- Joomla version -- : 4.3.2
-- PHP version -- : 8.1.18

Good morning, after a message to update Paypal plugin, impossible to reach the add new payment method page. Always error

Tired to rename all plugin also but seems not to be successful

Any ideas?

Thank you for your help

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Last edit: 9 months 3 weeks ago by jean-loup.

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  • MODERATOR
9 months 3 weeks ago #352915

Hi,

This indicates that one of the payment plugins installed on the website is not up to date. It must be one not included in the HikaShop install package.
If you activate the "debug" setting of the Joomla configuration and try again, you'll get an error message at the bottom of that error page which will point at the plugin with the issue. Uninstall it or update it and it should work.

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