No Connected to Paypal (HikaShop Paypal Checkout payment plugin)

  • Posts: 39
  • Thank you received: 3
  • Hikashop Business
3 months 3 weeks ago #357809

-- url of the page with the problem -- : www.wolfundbaer.info
-- HikaShop version -- : 5.0.2.
-- Joomla version -- : 5.0.0
-- PHP version -- : 8.2

Hello everyone,

first of all Merry Christmas,
I have a huge problem with the payment plugin Paypal
HikaShop Paypal Checkout payment plugin, I can't get it connected although I have everything in it
I am totally desperate and need help

Greetings
Andy

Please Log in or Create an account to join the conversation.

  • Posts: 81428
  • Thank you received: 13058
  • MODERATOR
3 months 3 weeks ago #357821

Hi,

If you enter manually the client ID and client secret in the payment method corresponding settings, it should work automatically.
The client id and secret can be retrieved from your PayPal developer account.
Note also that you can't use the client ID / secret of a live account with the sandbox (so the sandbox setting needs to be turned off). And similarly, you can't use the client ID / secret of a sandbox account with the live environment ( so the sandbox setting needs to be turned on).

Merry Christmas

Please Log in or Create an account to join the conversation.

  • Posts: 39
  • Thank you received: 3
  • Hikashop Business
3 months 2 weeks ago #357827

Hi

this is what is comming when i want to Pay with it
The payment request was refused by PayPal. Please click here to return to the checkout.

but in the Plugin:



thanks
Andy

Attachments:
Last edit: 3 months 2 weeks ago by C3zehn.

Please Log in or Create an account to join the conversation.

  • Posts: 4496
  • Thank you received: 610
  • MODERATOR
3 months 2 weeks ago #357831

Hello,

Can you provide these elements :
- Precise description your issue (via annotated screenshot, error message)
- A step by step process to reproduce your issue
- An Url link to start the process
Note: Use our Contact us form to provide these elements , and don't forget to add an url link to this topic

=> We need to know exactly what is happening and when.
Regards

Last edit: 3 months 2 weeks ago by Philip.

Please Log in or Create an account to join the conversation.

  • Posts: 39
  • Thank you received: 3
  • Hikashop Business
3 months 1 week ago #357955

hi
here the Screenshot, at the formular it is not Possible, but i send the account by formular.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 4496
  • Thank you received: 610
  • MODERATOR
3 months 1 week ago #357960

Hello,

After process some tests directly on your website, it seems that you have the blank popup issue.
This issue and his solution is detailed here in our forum.

Hope this will help you to solve your current issue.
Regards

Last edit: 3 months 1 week ago by Philip.

Please Log in or Create an account to join the conversation.

Time to create page: 0.078 seconds
Powered by Kunena Forum