Blank screen after pressing "Next" in Checkout

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pamolade
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12 years 2 months ago #39007

Hi.

I have a problem. Hikashop as working perfektly undtil at few hours ago. Suddenly i get a white page when pressing next in the checkout

I have Hikashop 1.5.6 and php 5.2.17

Can anybody help? I Have tried everything

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Jerome
Away
HikaShop core developer

Posts: 26014
Thank you received: 4004
MODERATOR

12 years 2 months ago #39031

Hi,

Can you please give a link to your hikashop website ?
We will need to make some tests and an access to your backend may be necessary to check your configuration (You could send it by the contact form or by private message).

Best regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

The following user(s) said Thank You: pamolade

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pamolade
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12 years 2 months ago #39318

Ive sent login details in PM. Thanks for offering your help

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Jerome
Away
HikaShop core developer

Posts: 26014
Thank you received: 4004
MODERATOR

12 years 2 months ago #39326

Hi,

If you have other "blank page error", you can activate the joomla debug mode and change the "error reporting" level (change "system default" to "maximum").
At this moment, some blank pages (error 500) would display the PHP error problem.

In your case, it was a error in an override email notification.
We removed the error line but there is still the "error reporting" level in your server. Please remove it after your tests.

Best regards,