Product description cut off.

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11 years 11 months ago #52090

My products have one product option. This option has a description to better explain the product option. This description on the front end displays as a "i"
However when the user mouse hovers over the "i" in the front end half the description gets cut off.

Does anyone know how to fix this?

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11 years 11 months ago #52173

No HTML is allowed in the tooltips. Please check that you're not using a lot of HTML in the description.

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11 years 11 months ago #52206

I am not using any HTML in the description, Just an line of text styled in the default "paragraph" style. Could HTML be coming from my joomla template. If so how do I override my template so the text is plain? so it will display correctly.

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11 years 11 months ago #52290

Could you give a link to that page and the exact HTML code that you set in the description ?

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11 years 11 months ago #52320

Here is a link to my products page. There is only one option and this same option is applied to all products.

www.londonstudio.co.nz/index.php/the-sho...oyalty-card-design-2

I have tried formatting the description in both "paragraph" and "preformatted" and neither fixes the problem.

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11 years 11 months ago #52384

Could you also give the exact HTML code that you set in the description ?
Looking at the code of the page, I would say that it comes from the description itself.

One option might be to change the line:
$description = strip_tags(JHTML::_('content.prepare',$optionInfo->product_description));

to:
$description = $this->escape(strip_tags(JHTML::_('content.prepare',$optionInfo->product_description)));

in the file "option" of the view "product" via the menu Display->views, so you might want to try that.

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11 years 11 months ago #52469

Thank you Nicolas, That worked. Once again you provide amazing support.

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