[SOLVED] Frontend Invoice Print Issue - IE9

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11 years 7 months ago #70518

Hi,

When I click on the frontend print button, the page is trying to get the print box but it gets closed all of a sudden and be in the same page itself in IE9.

The same is fine for Google Chrome, Firefox and Safari.

Please check the same.

Thanks & Regards,
Manjesh.

Last edit: 11 years 6 months ago by manjeshmohan.

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11 years 7 months ago #70746

Hi,

We tried on our end and it's working on some websites and not on others with IE.
It seems to be a timeout issue.

Try to change the line:
$js = "do_nothing( function() {window.focus();window.print();setTimeout(function(){try{ window.top.document.getElementById('sbox-window').close(); }catch(err){ window.top.SqueezeBox.close(); }}, 1000);});";

to:
$js = "do_nothing( function() {setTimeout(function(){window.focus();window.print();setTimeout(function(){try{ window.top.document.getElementById('sbox-window').close(); }catch(err){ window.top.SqueezeBox.close(); }}, 1000);},1000);});";

and that should solve the problem.

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11 years 7 months ago #70833

Hi,

Tried the same and found to be unsuccessful. :(

When I tried to refresh the page, I'm getting the print window.

I also tried to increase the value '1000', but of no use that the print window is not popping up just like in other browsers.

Regards,
Manjesh.

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11 years 7 months ago #70967

That modification has solved it on our end.

We made the modification on our demo website and it's now working there for IE9.

I forgot to say in my last message but that code modification should be done in the file components/com_hikashop/views/order/view.html.php

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11 years 7 months ago #71023

Solved now. :)

Thanks.

I changed the same in the views->printcart, that's why it was not working out.

Regards,
Manjesh.

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