My Hikashop is displaying duplicate products

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11 years 4 months ago #137558

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 1.1.9
-- Joomla version -- : 1.5.21
-- PHP version -- : 5.3
Please i am having double product display on my hikashop pages, it lists the specified products in a particular category and then shows a pagination at the botton and starts a repeated product list again. please what should i do. thank you

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11 years 4 months ago #137578

Hi,
Can you give me a temporary link to the page where you are having your issue so that I can give you the ID of the content menus/modules which is showing your product a second time ?
Thank you.

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11 years 4 months ago #137608

Okay here is it:
www.elegantebytiannahstyling.com/index.p...ollection&Itemid=108

thanks in advance

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11 years 4 months ago #137609

Okay here is it:

[img]http://http://www.elegantebytiannahstyling.com/index.php?option=com_hikashop&ctrl=category&task=listing&cid=12&name=daring-collection&Itemid=108

thanks in advance

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11 years 4 months ago #137612

The problem is coming from the fact that you have 2 content modules (ID : 75 & 100) which are displaying the same products.
The solution will probably be to :
- Go to "Hikashop->Display->Content menus"
- Edit the content menu which have the ID number 108, and check the ID of its associated module
- If the ID is 75, then you'll have to unpublish/delete the content module which have the ID 100, and the ID is 100 then you'll have to unpublish/delete the content module which have the ID number 75.

Last edit: 11 years 4 months ago by Mohamed Thelji.

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11 years 4 months ago #137709

Thanks so much, it was just as u said it. I have rectified.
I would like to ask a question though. Does hika Shop possess Gift Registry faciliies and how can I make it work like a gift registry site where people can create registries add gift items to their registries and then invite friends and well wishers to visit and buy items from their registry. Thanks

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11 years 4 months ago #137714

Hi,

HikaShop have a wishlist feature. People can put articles (item) in their wishlist and it is possible to create "public" wishlist.
At this moment, other people can see the wishlist content. It is not the exact same thing than a gift registry but it is quite near.
I think that with a little plugin, you can watch when a people buy an item from a wishlist and so, remove the item from the original wishlist. At this moment you will have to full and complete feature.
Otherwise, the owner of the wishlist should remove manually the item from the wishlist (or an admin).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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2 years 8 months ago #343856

Hello, I have the same problem.
Some products are shown double in the product list.
Sometimes it is randomly displayed.

mygoldmucevherat.com.tr/urun/kategori/kolye.html

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2 years 8 months ago #343862

Hi,

Could you first provide a screenshot of the settings under the "products options" tab of your menu item ?
Also, if you turn off the "infinite scroll" setting there, do you have the same issue with products appearing several times, on different pages of the pagination ?

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2 years 8 months ago #343878

Hi Nicolas,

Turn of the Infinite Scroll: not showing duplicate products. But another problem occurred.another problem occurred
When I first opened the Products page, it was displayed properly. I opened the pages one by one, they were all fine. After that, when you return to the first page; The image appeared as in the attached kolye-limitstart0.jpg. This image is sometimes fixed by pressing ctrl+f5. This corruption may not be from hikashop, but from my htaccess settings, I don't know. My cache settings are off. Menu screenshoot: attached menu3.jpg

I checked the cache folder and it's empty.

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2 years 8 months ago #343885

Hello,

Sorry for this return, but we weren't able to reproduce your described issue (in your previous message) on your website.
So can you provide these elements :
- A precise & detailed step by step process
- The navigator you used for your test.

Awaiting your returns to progress on your subject.
Regards

Last edit: 2 years 8 months ago by Philip.
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2 years 8 months ago #343893

The problem only happens when infinite scroll is active.

Infinite scroll is active now. I won't restore it until I get your answer.

I am using chrome as browser. (If that's what you're asking)

Let me say again, your software is very good. I think these minor bugs will be fixed as well.

You can check it here : mygoldmucevherat.com.tr/urun/kategori/kolye.html

Last edit: 2 years 8 months ago by Akdag.

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2 years 8 months ago #343895

Hello,

We are still unable to reproduce on Chrome your issue shown in your image "kolye-limitstart0.jpg"...
Can you try on your side to see if the issue emerge from a default template like ProtoStar.

If there no issue with a default template, then maybe is template related.
And if that change nothing, maybe it's cache related, or specific configuration in your Chrome Browser, only guess.

And the only things we can say is that if we aren't unable to reproduce get the root issue will be hard...
Hope my idea will give you an idea about what's going on.

Regards

Last edit: 2 years 8 months ago by Philip.
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2 years 8 months ago #343916

Hello,

I checked with chrome and opera browser. Both are problematic.

I connected the Necklace Menu to hikashop->productlisting, it was still problematic.

I've set the necklace menu to be displayed in the cassiopeia theme, it's still problematic.

Since I know the products, I can notice the repetitive ones.
Not the same product each time, but a random other product/products repeating. Sometimes it repeats 2 or 3 times.

Could it be wrong with my settings like seo / canonical url / menu?

Also, I have the products that have no stock listed in order of quantity so that they appear at the bottom.

Thank you for your interest.

cassiopeia theme link: mygoldmucevherat.com.tr/kolye.html

Last edit: 2 years 8 months ago by Akdag.

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2 years 8 months ago #343936

Hi,

I think we'll need a backend access and a FTP access in order to investigate the issue more in depth as we're not able to reproduce the problem on our end.
Could you provide these accesses via our contact form along with a link to this thread for reference?
www.hikashop.com/support/contact-us.html

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2 years 8 months ago #343960

Hi,

I sendid. Please check it.

Thanks.

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2 years 8 months ago #343972

I had noticed it before, but I guess I didn't care because I made the wrong settings.

Products are randomly displayed on the product listing page. Random setting is off.

mygoldmucevherat.com.tr/pirlanta-tek-tas-yuzuk.html

Every time you renew, random items appear.

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2 years 8 months ago #343997

Hi,

I did some debug and check your settings, and I think I understand what's going on.

Your problem is with the "ordering field" you selected and the fact that many products have the same stock.
You've asked HikaShop to order the products on your listing based on the "product_quantity" column.
So the MySQL query properly has a "ORDER BY product_quantity DESC" to order the products from the most quantity to the least quantity.
The problem is that this product_quantity field has the same value for many products. And in that case, there is no fixed rule given to MySQL on how to order the products with the same product_quantity value. This means that the order can be somewhat random between the products with the same stock.
Ironnically, this isn't a problem if the "random" setting is activated because the random system is handled by HikaShop and stores in the user session the ids of the products already loaded on the different pages displayed by the user so that the other pages of the pagination won't use these products, until you go back to the first page, which reset that user session ids cache.

I can see your products either have the quantity 0 or 1.
I suppose you did this ordering scheme so that products already bought would go at the end of the list and the customers would only see the products with stock while browsing the first pages of a products listing.
Instead, I would recommend turning off the "Out of stock" setting so that out of stock products do not appear and then changing the "Ordering field" setting to "ordering" or to a field which you know is unique for each product.

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2 years 8 months ago #344017

Thank you very much for your detailed review and interest.

As you said, it would be a neater system if I set the order myself and put the ones that are out of stock last.

Thanks again for taking your time for me.

Last edit: 2 years 8 months ago by Akdag.

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2 years 8 months ago #344022

I sorted the products by entering their sequence numbers from the lists in the category.
In the admin panel, I wanted to go inside to review a product and
0 Database not set in Joomla\CMS\Form\Field\TagField
gave an error.

Last time I left it yesterday, it was possible to go into the products and make arrangements.

I didn't do anything other than sorting. I did not interfere with the php codes either.

I deleted a few of them to see if the problem was caused by the custom field, I disabled all the rest. However, I can't access the edit products page right now.


Edit:

It was a problem with the Joomla update.

There is no problem at the moment, I solved the problem with the method you wrote under another topic.

I deleted the custom fields I created in vain ::dry::

Last edit: 2 years 8 months ago by Akdag.

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