error displaying products by category

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11 years 6 months ago #146013

-- url of the page with the problem -- : www.extrevalor.com
-- HikaShop version -- :Business: 2.3.0
-- Joomla version -- : 2.5.18


Hello friends.
I'm trying to show by a carrousel products category, but when I define the category, to give always comes back to save me "product category" and the carousel shows me all products classified by categories.
I attached image.
I pray to help me fix this error
thanks

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11 years 6 months ago #146026

Hi,
I didn't fully understood your issue, can you show me some screenshots of how did you configured your carousel module and of your issue ?
Thanks :).

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11 years 6 months ago #146164

Hello, first say that I speak Spanish and I am using the google translator to write in English, sorry if the translation is not quite correct.

To start say carrousel functions seem to work well.
The problem is in the products displayed.
I have several categories with different products and what I can not do is to show me only the products in a category.
When I select the category to show "Details" - "Associated category" and then I hit him to save me again put in the category "product category" that is the root category and clearly shows me all the products available.
I attached a image of the module configuration.

Thank you for your attention.

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11 years 6 months ago #146269

Hi,

We don't received the screenshots, thanks to post them, that will help us to understand the problem :)

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11 years 6 months ago #146271

Good morning.
Attach pictures in tiff format.
The back attach jpg format
Greetings.





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11 years 6 months ago #146436

Hi,

Please go in the menu Your account>Your subscriptions on our website and download again the install package. Then, install it via the joomla installer and that might help as we fixed the issue of the associated category not being saved a few days ago.

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11 years 6 months ago #146603

Problem solved.
Thank you.

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