Hi,
Please do not use private message but you the "contact us" form with a link to the corresponding forum thread.
We can't provide a good support using private message ; specially if someone else than Mohamed try to continue to manage the thread and does not have access to the latest information which are in the Mohamed PM box.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.