Wrong product

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10 years 10 months ago #203616

-- url of the page with the problem -- : www.hydradetergenti.com
-- HikaShop version -- : 3.4

Hi,
I've got a problem with two product in my site:
- one is this: hydradetergenti.com/hotel/bagni/product/hydra-wc.html - the url is correct but the product is in another category. I check the two product: the code is different, the alias in different, everything is different but when I click in the product in category page the view of product is different.

- hydradetergenti.com/hotel/vetri/product/lavavetri.html have the same problem.

What can I do?

Thanks

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10 years 10 months ago #203635

Hello,

It's true that when I check your Vetri product listing, the "LAVAVETRI" product isn't listed.

Can you show me some screenshots of how your configured :
- Your "LAVAVETRI" product
- The product listing content menu which have the ID number "544"

Thanks.

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10 years 10 months ago #203818

Hi,
here the screen.

Thanks.
Matteo

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10 years 10 months ago #203897

Hello,
When I click on the product which have the product code "LC051", it redirect me to the product page of the product which have the code "LC051-C".
Can you show me how you configured the product with the product code "LC051-C" ?
Thank you.

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10 years 10 months ago #204152

Hi,
here the product config.

Matteo

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10 years 10 months ago #204190

Hi,

What if you empty the canonical URL of these products and turn off the "remove categories and products ids from URLs" setting of the HikaShop configuration ? Does that help avoid the issue ?

The following user(s) said Thank You: m.fontana

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10 years 10 months ago #204209

Hi,
thanks this solve my problem; but the I do turn on the "remove categories and products ids from URLs" settings. If this is turn off everything function, but if is turn on the product redirect to a wrong product, despite the canoncal fiels is empty.

Thanks

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