jcomments not appearing

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9 years 10 months ago #213510

-- url of the page with the problem -- : accessory.ch/index.php?option=com_hikash...e&Itemid=616&lang=en
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : chrome

Dear hikashop.

I created a custom field, (table: product, field type: WYSIWYG)

and, I clicked the jcommentson button.

In the hikashop configuration, (under display) i enabled the jcomments as well.

However, when I go to the product page a strage thing happens.

I can see the j comments while the brower is loading the page. But when the page is all loaded, i can not see jcomments anymore.

How can i solve this problem?

You can see the phenomena under this link:

accessory.ch/index.php?option=com_hikash...e&Itemid=616&lang=en

Here is the snapshot of the configuration page for jcomments




Best


Ali

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Last edit: 9 years 10 months ago by mullu.

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9 years 10 months ago #213521

I discovered that it is realted to joomla caching. When I disable it jcomments work.

However, I could not find the way to selectively disable caching for jcomments.

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9 years 10 months ago #213515

Hi,

I can't see anything on that page : take.ms/ZvPVn
Could you check the issue there ?
Turning on the "error reporting" setting of the Joomla configuration would display the error message for that blank page.

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9 years 10 months ago #213523

Hello,
You'll probably find your answer through that link : www.joomlatune.com/forum/index.php/topic,1174.0.html

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