Wrong and double category tree view in backend

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9 years 6 months ago #221093

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.29
-- Browser(s) name and version -- : Microsoft Edge 25.10586
-- Error-message(debug-mod must be tuned on) -- : none

In Backend the category view shows a wrong tree in left column.
A product category is showed as ROOT, and all categories are showed as double structure.

The following user(s) said Thank You: kaimor

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9 years 6 months ago #221157

Hi,

Please try to use the "Rebuild" function in the toolbar on the category listing page.

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9 years 1 month ago #234932

I have exactly the same problem. Tried “Rebuild”. That did not fix it.
Any tip?
Is it possible to use ftp – and rebuild these folders manually?
Reinstall HikaShop?

Joomla 3.3.3

:dry:

Last edit: 9 years 1 month ago by kaimor.

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9 years 1 month ago #234933

Joomla 3.3.3.

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9 years 1 month ago #234992

Hi,

If the rebuild itself doesn't work, go in PHPMyAdmin and open your hikashop_category table. There check the category_parent_id of the categories involved in the problem (the root, the top ones) and make sure that it correspond to the category_id of the parent you want for each (0 for the root).
Once you made the changes, click on the "rebuild" button again and it will correct the tree structure accordingly.

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