Product listing does not display correctly

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9 years 8 months ago #225187

-- url of the page with the problem -- : trendycolors.nl/meso-vytal
-- HikaShop version -- : latest
-- Joomla version -- : latest
-- PHP version -- : 5.6
-- Browser(s) name and version -- : firefox 43
-- Error-message(debug-mod must be tuned on) -- : No error message

Hello

Since some time my whole webshop is blurred...
Some menu items are ok, but the majority is like attached picture.

The products are not displaying correctly, the settings are all the same as in the menu items that do still work.
I have tried adding them new, but then it does not show any products at all, I really do not know what is going on.

I have tried adjusting some setting in the menu view, but it does nothing. And since all the settings should be good I do not know what could be the issue.

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9 years 8 months ago #225190

Hi,

This looks like a template issue, if you try with the default joomla template (protostar) do you have this trouble ?
Please contact your template provider.

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9 years 8 months ago #225226

Dear Xavier,

I am sorry but how could ik be a template issue, since it does not occur on all pages.
Changed to protostar and the problem still remains, see attached picture.

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9 years 8 months ago #225236

Hello,

I have two idea for your issue.
First, maybe some of your Menus options have been changed, to be sure of it :
- Access to your Menu Item for this element ID = 95 (Good display)
- And copy ALL the option set in ID element 95 to this element ID = 88. (Wrong display)

Second theory, someone have custom your HikaShop display code and doesn't work well.
- two solutions for it, revert ALL your HikaShop files (that will make disappear ALL custom code in HikaShop)
OR install again HikaShop and so ALL custom code will be erase.

Be aware that if a programmer have worked to add required features and Customed your HikaShop code, that will be smart to save your current HikaShop files (Akeeba back up for example).

If nothing work : send us administrator access AND Ftp Access via our "Contact Us" form with as subject this : "Product listing does not display correctly"

Regards,

Last edit: 9 years 8 months ago by Philip.

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