Products missing under setup categories

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9 years 2 weeks ago #249481

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.5.1

HELP

Some categories doesn't show the products I've setup, the products are published and created under the right category but it just won't show on the frontend.

It was okay last time when I checked but just find out the category is empty now.

I've installed sh404sef, will it be related to the sh404sef optimized the urls on my site?

The products are exist under the products but doesn't show on the frontend even it's published.

Thanks for your kind assistance

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9 years 2 weeks ago #249488

Hi,

I've tested a few categories on your website and I was able to access their products.
Could you provide precise instrcutions on how to reproduce the problem ?
Without seeing the problem it's hard to analyze it and tell you what to do.
It could be related to sh404sef, it could be related to canonical URLs, it might be something else. We first need to assess the situation.

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