Product Image Limitations?

-- HikaShop version -- : 3.7.1
-- Joomla version -- : 3.6.2

Hi,

Is there a "file size" limit setting for the images somewhere in Hikashop?

The reason I ask if that a vendor using Hikamarket uploads a number of images for a product, and one of them happens to be a larger file size (expecting it will be resized) of approx greater than 300mb, then the image thumbnail doesn't load and NO images appear at all on the product listing! Remove the thumbnail of the larger file from the product, and images start to appear again on the front end.

See attachments.

Where can I control the file size or am I doing something wrong? The expectation is that the images will be resized to the two sizes specified in configuration > images, regardless of the incoming file size.

Thx, Darrell

Hi,

I have asked questions in Hikamarket before about products and was told to use Hikashop. So which is it?

I will post again in Hikamarket.

Thx, Darrell