Custom fields product page, cant select categories or product

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8 years 11 months ago #253836

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4.
-- PHP version -- : 5.6.26
-- Browser(s) name and version -- : Chrome, edge
-- Error-message(debug-mod must be tuned on) -- : otree.js?v=264:1388: Uncaught TypeError: Cannot read property 'length' of null

Hi,

I want to add custom fields to my products, this is working fine. When i want to select a specific product for my custom field its not working. The dropdown is not showing any products. The following error occurs in the developer console: otree.js?v=264:1388: Uncaught TypeError: Cannot read property 'length' of null



The error occurs in chrome and in edge. Could you guys fix this bug or help me to fix it?

Thanks!



Update

Everywhere in hikashop is occuring this error when using the dropdown to select categories or products

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Last edit: 8 years 11 months ago by jannick.

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8 years 11 months ago #253852

Hi,

Try clicking on the "rebuild" button of the HikaShop categories listing.
If that doesn't help, please download again the install package of the Business edition on our website and install it on your website. It will add a patch we added a few days again to improve the compatibility with some servers regarding the category explorer.
If you still have a problem after that, then we would need an access to the backend in order to look at the problem.

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8 years 10 months ago #254030

Thanks for the response!

The new package fixed my problem! Thanks!!

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