Product not found page shown when clicking on search result

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7 years 4 months ago #256413

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.28
-- Browser(s) name and version -- : Chrome 54

I have come across a weird issue with the search bar.

When I try to search for a variant of a product.

For example:

GAB – main product
GAB12D – variant

When I search the above variant or any others sitting within the product I get the message which you can see in the attached screenshot.



Any ideas please?

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7 years 4 months ago #256422

Hello,

Can you provide some screenshot of your configuration filter ?
And a url link to your website with the search module.

Awaiting news from you.

Regards

Last edit: 7 years 4 months ago by Philip.

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4 years 4 months ago #313740

Hi,

I'm having the same issue. I'd rather not give out the link to the site just yet. Please see attached the configurations



Many thanks

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4 years 4 months ago #313744

Hi,

It's hard to say more without more information. What is the URL of the result page ? What is the URL of the product page in the results ? And how is configured the SEF section of the HikaShop configuration and the settings of that product ?
These would greatly help in better understanding the situation.

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4 years 4 months ago #313774

Hi Nicolas,

Thank you for your reply.

So the search module is on every page. So you can search from the homepage. if I type anything in the search box and press search the result is:

index.php?option=com_hikashop&ctrl=&Itemid=700

There are no template overrides for the search.

SEF is turned off. I'm not sure what setting for the product you are?

I will send you a link to the site via your contact thank you.

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4 years 4 months ago #313776

Hi,

I think the issue is a bug that was fixed in the 4.2.2 and I can see that you have the 4.2.1 of HikaShop. So I would recommend updating.

The following user(s) said Thank You: grayt7

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4 years 4 months ago #313790

Yes sorry, I should have cheked that - thank you! FIXED.

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