Hikahop using SSL + Color Chooser Characteristic takes adds HUGE loadtimes

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8 years 1 month ago #269418

redacted

Last edit: 5 years 6 months ago by edzz83.

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8 years 1 month ago #269438

please note this is an urgent issue for us, we renewed our subscription being this was recently expired and switched the url as we didnt realise our old site we dont manage anymore was on there... i hope you can help us switfly as this is a live site making sales

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8 years 1 month ago #269421

Hello,

I'm sorry but I don't see the link between generation time, SSL and HikaShop.

More than that, regarding the SQL Queries, it does not look like the big wait is within HikaShop code ; all queries related to HikaShop are all processed before.
If you take a further look you will see that the query made before the 8s is the loading of easyblog config.
And 8s later, it's the loading of jmap data.
pasteboard.co/5RBVwuOka.png

So I still don't understand what the link with SSL but all I can see is that it's not related to HikaShop.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 1 month ago #269570

Hi Jerome.

Thanks for your time however I am a bit confused as i have given you incredibly specific information on what the problem is.

To further show this bug in action, I have removed easy blog and jmap entirely from my test server installation... the problem oersists. I have tried disabling almost every single thing alternative to hikashop , even trying sifferent templates, and the problem persists with hikashop.... im convunced it must be a problem there.

This issue ONLY happens on hikashop pages with the colour chooser setup per your own guide.

I am 99.95% sure this is a bug with hikashop dealing with https urlswhen the colour chooser is setup per your tutorial (see my first post).

To reiterate... in each color characteristic you add the image tag for that colour (using the url to the color image location). If these image url starts in https then the page takes an extra 10 seconds to load. If on that page the image urls in the colour chooser use a http url it loads fine.

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8 years 1 month ago #269571

I have solved this issue.

If you use a HTTPS absolute url in the characteristic image for the colour chooser it creates the problem.

If you use a relative url (eg: <img src="/images/colouricons/fp-jet-black.jpg" alt="Jet Black" title="Jet Black" />) there problem dissappears and https is not negatively impacted.

:D

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8 years 1 month ago #269587

Hi,

I still don't think that it is related to HikaShop.
HikaShop doesn't process the HTML that you use in the characteristic values. It just take it and add it to the page.
And as Jerome has shown you, the processing time spent is in a place where HikaShop isn't processing anything but other extensions are involved.
All this indicates that there must be some extension on your website which process the whole HTML of the page and has issues with processing the images with absolute HTTPS links on the page.
To confirm that, try adding these img tags with their full HTTPS path somewhere else. For example, in the body of the template's index.php file (the main file of the template) and you should see that issue on all the pages of the website.
But anyways, I'm glad you were able to find a simple solution.

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