The NO_RESULT does not appear

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8 years 4 days ago #269422

-- HikaShop version -- : 3.0.1

Hello, I'm making use of your filter module to do a search on my products. However when I do a search without results , the NO_RESULTS won't display. Just get an empty page....
What's wrong ?

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8 years 2 days ago #269481

Hello,

Which "NO_RESULTS" are you talking about exactly ?
I'm sorry but there is no such translation in HikaShop.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
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8 years 2 days ago #269494

I'm talking about HIKASHOP_NO_RESULTS.
However, when I looked in the languange com_hikashop.ini, I can see this string, but it is empty :
HIKASHOP_NO_RESULT=" "
I've filled in a value in the language override file, now I'm getting the message.

Why is this an empty string in the language files ?

Another question, regarding almost same issue: when I click on a category in my category menu with any products in this category, the category image is displayed followed by just empty space. How can I force to display a message ' No products found in this categroy' when the category is empty ?


best regards,
Eduard Koks

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8 years 2 days ago #269512

Hi,

It is empty by default because often people don't want a message.

If you want to display a message when no products are found on a category, you can change the line:

} elseif(( !$this->module || JRequest::getVar('hikashop_front_end_main',0) ) && ((@$_REQUEST['ctrl']=='product' || @$_REQUEST['view']=='product') || (@$_REQUEST['ctrl']=='category' || @$_REQUEST['view']=='category')) && (@$_REQUEST['task']=='listing' || @$_REQUEST['layout']=='listing') && !empty($this->filters) && count($this->filters) && !empty($this->filter_set)){
to:
} elseif(( !$this->module || JRequest::getVar('hikashop_front_end_main',0) ) && ((@$_REQUEST['ctrl']=='product' || @$_REQUEST['view']=='product') || (@$_REQUEST['ctrl']=='category' || @$_REQUEST['view']=='category')) && (@$_REQUEST['task']=='listing' || @$_REQUEST['layout']=='listing')){
in the file "listing" of the view "product" via the menu Display>Views.

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7 years 8 months ago #277257

Hi
I have added HIKASHOP_NO_RESULT="No products found." to my Danish language file and changed the code as described in my listing view. But I still don't get the message when I click on a menu item showing some category with no products in it. The only thing I get in my main body content area is:

<div class="hikashop_submodules" style="clear:both">
</div>
So I think I must be missing something else?

Regards,
Henrik

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7 years 8 months ago #277298

Hello,

Did you applied the Nicolas patch as well ?

Regards,

Jerome - Obsidev.com
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Also helping the HikaShop support team when having some time or couldn't sleep.
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7 years 8 months ago #277306

Yes I did, but I'm also on 3.1.1?

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7 years 8 months ago #277532

Hello,

For what I can see, the content is still the same in HikaShop 3.2.0 ; so the patch would be required.
But, the patch that Nicolas gave was for a specific case and I'm not sure that you have the exact same case, so maybe that's why even if you applied the patch (and have the translation set) you do not have the "no result" displayed.

Where exactly do you want to display that content ?
In which context ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 8 months ago #277548

Hi Jerome

In my site I have the "Hikashop >> Products listing" items. Menu item id 785 has products, 786 do not have products ([mysite].dk/fisk).
So if no vendors has added products to a specific category and it's empty, I would like to show the user a nice page saying "No products found".

I just found out, if I put a "Hikashop Content Module" in my template mainbody_bottom position, then this string is shown. But right now I don't use this in my site. Unfortunally I can only see this module in my local, not on my site?! So it might be a combination of two issues.

But if the module worked in my site, can't this be shown if menu item "Products listing" is empty?

Regards,
Henrik

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Last edit: 7 years 8 months ago by flexsus.

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7 years 8 months ago #277592

Hi,

Your problem is definitely different than the problem in this thread.
The patch I provided, which cannot be included in HikaShop as it would create problems in other cases, is only for menu items of the type "categories listing".
Since you're using a products listing menu item, your problem is different.

And note that it's normal that the error message doesn't appear when you create a menu item with no products to be displayed.
The HIKASHOP_NO_RESULT message will display when you use a filter and the system doesn't find any product.

So in your case, you would have to change that code to:

} elseif(( !$this->module || hikaInput::get()->getVar('hikashop_front_end_main',0) ) && ((@$_REQUEST['ctrl']=='product' || @$_REQUEST['view']=='product') || (@$_REQUEST['ctrl']=='category' || @$_REQUEST['view']=='category')) && (@$_REQUEST['task']=='listing' || @$_REQUEST['layout']=='listing')){
But again, that's not something we can have by default in HikaShop as it would make the message display in cases where you don't want it.

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7 years 8 months ago #277921

Hi Nicolas

Thank you for making a solution. Unfortunately it does not work for me.
I will consider, if I have menu items with no products from my vendors, then I might not need it and unpublish it. Also if I only have 1-2 product in a category I might force vendors to select other category.

Regards,
Henrik

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Last edit: 7 years 8 months ago by flexsus.

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7 years 8 months ago #278022

Hello,

Where exactly do you want to display that content ?
In which context ?

I'm sorry but, even if we know your website domain, we can't access it so we can't see what that menu.
It's useless for you and for us to be blind and give you elements which are not in your context.
Nicolas made a guess but, it looks like he guess wrong since you do not have that you're describing.

I asked for knowledge to answer you correctly ; I'm afraid that we do not have that knowledge.
So I'm sorry, we can't help you.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 8 months ago #278229

Hi Jerome

Sorry, of course you cannot work in blind. But unfortunately my website is not yet ready for public, I hope it will be soon. I thought you had the username and password, both for my site and for the SuperUser account in Joomla backend. I can resend it by contact form, if you need it.

Anyways, as said I will consider, if I have menu items with no products from my vendors, then I might not need it and unpublish it.
(mysite.dk/fisk)

Best Regards,

Henrik

PS. I still consider Hikshop and Hikamarket the best e-commerce solution for Joomla and your technical support is more than fantastic!

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7 years 8 months ago #278232

Hi,

Still making speculation ; but if you're using a Joomla menu you might not have any content in the $_REQUEST variable regarding the controller and the layout. Thus it would explain why the code cannot work.
As you know, it would require more concret details to be sure and understand the working context.

Otherwise yes, you can see to unpublish the menu that are pointing to empty listing.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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