Structured Data & Organization Errors

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7 years 11 months ago #271780

-- url of the page with the problem -- : www.p3proswing.com
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.2
-- PHP version -- : 5.6.30

I'm having issues with the Structured Data on our site. Nothing is showing up for Rich Cards in Google Webmaster Tools. The plugin is enabled.

I've tested a few pages and have the same issue, there are 2 errors for the telephone portion of the organization info. Where is this information pulled from and how to I resolve it. It shows the data as 1-207-824-7403 and I think this needs to be +12078247403 to be compliant but I'm not sure where it is reading it from. We have both those numbers in our contact info. I tried changing the telephone there and that did not seem to help.

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7 years 11 months ago #271783

OK.. I found the telephone number, it was being handled through sh404sef. Structure is +1-207-824-7403 for anyone else who may need it.

But I still need to know why Google Webmaster Tools is showing no Rich Cards for my site. Although it is showing them under Structured Data.

Last edit: 7 years 11 months ago by p3.chuck.

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7 years 11 months ago #271782

Hi,

HikaShop doesn't need any plugin for the structured data as it already has it by default on the views of the product page if you use a recent version of HikaShop. I see however that you use version 2.6.3, and not the 3.1.1 as you mentioned, and in that case, you might need to activatethe hikashop microdata plugin to add HikaShop structured data to the product pages (although I would rather recommand updating HikaShop).

The structured data I see in the header of your pages doesn't come from HikaShop or any plugin we developed so far.
So I don't know how you have that structured data there, but it's not something we can help with.

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