Category list not displauying products

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  • Hikashop Business
7 years 10 months ago #273455

-- url of the page with the problem -- : avodastein.co.uk/index.php?option=com_hi...all-tiles&Itemid=731
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7
-- PHP version -- : 7

Hi,

I have selected the category list menu item and configured as per attached images. However, no products show even though there are products in the main product category and in the sub categories. What am I doing wrong please?

Thanks!

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7 years 10 months ago #273459

Hello,

You should check that :
- Your products are correctly part of the displayed category
- Your products have a stock or that the "Display out of stock products" option is set to YES via "Hikashop->System->Configuration->Main"

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  • Posts: 366
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  • Hikashop Business
7 years 10 months ago #273509

Hi, Thanks for getting back to me.

- Yes there are products in the categories.
- Yes "display out of stock products" is set to YES

This is still not working

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  • MODERATOR
7 years 10 months ago #273513

Hello,

Your configuration seems good, can you try to switch your template to default one like Protostar or else, in order to see if by doing that your listing is display.
If that solve your issue :
that means that's your issue is template related, and so you have to contact your template creator support.
If that change nothing :
Provide by using our Contact us form some backend/frontend access in order that we can process some tests by ourself.

Note : Add to your message an Url link to this topic AND notify us in this topic by a new post when it's done.

Regards

Last edit: 7 years 10 months ago by Philip.
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  • Posts: 366
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  • Hikashop Business
7 years 10 months ago #273693

Template override issue - thank you for your help. :)

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