problem with dislpay of discount in some product

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7 years 8 months ago #276635

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4

Hello
I just noted a strange behaviour about the display of the discount.
I created 2 discount one is applyed to a category and the other one to some products.
Now I have a page for discount products, but it shows near the price the discount applyed to the category but not for the product.
To show the discount for the products I have to enter in the dettail of the product.

You can see here the page:
goo.gl/ucit3c

Thanks

Last edit: 7 years 8 months ago by francota.

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7 years 8 months ago #276691

Hello,

I want to be sure to understand you well, I mean :
- Does your category discount must be added (a cumulative discount) on the product discount ?
OR
- Does one discount must override one, and if yes, which one must be see as superior to another in the hierarchy ?
Can you precise your build in order to be sure that this isn't already corrected because this kind of issue reminds me something.
You will find your build in Main HikaShop Configuration, and in Main part

Awaiting news from you.

Regards

Last edit: 7 years 8 months ago by Philip.

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7 years 8 months ago #276721

Well I try to describe better my problem
If you follow this link you can see a page with discount products
The product "Round Liner Revolution Standard Box 50 aghi" it shows the discount price, while the product "Tiger Grip 03 Diamond 20mm" it doesnt show the discount price, but if you enter in the dettail you see the discount price.

Now the difference between them is that for the first there is discount associeted to the category of that product while for the second the discount is associeted to some products, as you can see the screen shot "Sconti"

I wuold like that all products in that page shows the price as the product "Round Liner Revolution Standard Box 50 aghi"

I hope it is clearer now
Thanks

Frank

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7 years 8 months ago #276722

Hello,

Thanks for these elements, this confirms what I suspected, it's really look like a past solved bug on how discount is applied on listing.
Can you try to updated your HikaShop version and to see if that solve your issue.
Awaiting your returns and hope that will solve your issue.

Regards

Last edit: 7 years 8 months ago by Philip.

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7 years 8 months ago #276771

But I am using already the last version 3.1.1
???

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7 years 8 months ago #276781

Hello,

When we add a quick bug fix through the last Hikashop version, the version number doesn't change but the build number do (you can find it through the "Version" option of the page "Hikashop->System->Configuration->Main").

So can you download the last Hikashop version through our website, install it and test it again ?

Thank you.

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7 years 8 months ago #276889

Hello
I updated and issue is solved :) thank you

I found the version "HikaShop Business 3.1.1 [1708221502]" But for the future how can I check what version is released on website. Couse I see on web site just 3.1.1 and not other numbers

Frank

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7 years 8 months ago #276910

Hi,

The build number is the date: 1708221502 -> 2017/08/22 at 15h02
We upload new builds of HikaShop almost every day.
So if your build number is not from less than 24h ago, it's probably an old build :)
That's also why we don't publish new versions each time as it would be impractical to ask users to update their HikaShop every day.
So every few months you get the new release with all the patches that were added little by little plus the new features and improvments we've been working on in the mean time.

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