Error 404

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7 years 6 months ago #280997

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 7.1.10
-- Browser(s) name and version -- : Firefox 56.0
-- Error-message(debug-mod must be tuned on) -- : 404 error

Hello,

when I create a new product, and this then visits over the menu items, I get a 404 error message!
Cache etc. were of course deleted!
The different from the other product!
1.) The Brand URL is not set
2.) Authorized URL is not set

If I enter the Authorized URL by hand, this will be deleted
When I enter the Authorized URL in the database, this is displayed in the product input but no change page is 404!

regards kurt

Last edit: 7 years 6 months ago by Kurt.

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7 years 6 months ago #281017

Hello I have tested a lot,
I find a problem with Unicode aliases!
In my joomla I have settings, Unicode aliases " no ".
Hikashop domain was also correctly set to URL name " xxxxxxxxxx.sexualitaet " but the umlaut generates an error 404!
When I test the URL name without Unicode aliases " xxxxxxxxxx.sexualität " the page works!
What I need to change in Hikashop?
Also:
1.) The Brand URL is not set in product
2.) Authorized URL is not set in product
regards Kurt

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7 years 6 months ago #281020

Hi,

You need to enter the alias you want in the "alias" field of the product, without any special characters.
If you don't, then HikaShop will try to use the product name, but with some special characters, like the umlaut, it can't match the text in the URL and the product name unless you activate the unicode aliases where you can have special characters in the URLs and thus directly use the product name "as is".

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7 years 6 months ago #281047

okay

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