Content Module not displaying

  • Posts: 86
  • Thank you received: 11
7 years 5 months ago #282952

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2

We have published a content module in Gantry and it is not displaying. The module name doesn't even display. A test Custom HTML module does show in the same position. The module is assigned to all pages.

This message contains confidential information

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
7 years 5 months ago #282953

Hello,

If you switch on the Joomla default template, it is working ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 86
  • Thank you received: 11
7 years 5 months ago #283233

It is not showing on default template either.

Please Log in or Create an account to join the conversation.

  • Posts: 83779
  • Thank you received: 13567
  • MODERATOR
7 years 5 months ago #283238

Hi,

In the settings of your module, you've configured the "sub element filter" setting to "direct sub elements", but you don't have any products directly attached to the "product category" category you selected as main category of the module.
So you want to change that setting to "all sub elements".

Please Log in or Create an account to join the conversation.

Time to create page: 0.060 seconds
Powered by Kunena Forum