Product description not showing

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6 years 3 months ago #284568

-- url of the page with the problem -- : buzzinga.com.au
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : nill

It's turned on and i can see it in code when i inspect but it won't show. I'm using helix3 template. Funny thing is if i go to brands, then click the same products it shows just fine.

Not working:

buzzingahoney.com.au/store/product/1-buzzinga-breeze-suit-white

If you change styles from hood to round or the size then products will display for some but not others.

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6 years 3 months ago #284591

Hi,

I don't see what you mean. I've looked at the link you gave and without changing anything the description displays fine:
monosnap.com/file/r0vjlyvcWJbGd0Wf2gU3ZfupjPBW8j
Usually, when you have some area of the interface not showing in some cases with the characteristics selection, it's linked to modifications done in the view overrides of the product page layout that weren't done properly (either on your end or directly in the template)

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