badge on product page

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  • Hikamarket Multivendor Hikashop Business
1 week 23 hours ago #308477

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.2.19

How I can see the badge in product page? I can see the badge in product listing of category, I can see the badge on product in module of featured products but I cannot see the badge in product page. Thanks

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  • MODERATOR
1 week 16 hours ago #308481

Hi,

It should display automatically. So it's probably either some customization of the view files on the product page which prevent the badges from displaying there, or some CSS issue.
Please provide a link to the product page so that we can look at the situation.

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  • Hikamarket Multivendor Hikashop Business
1 week 4 hours ago #308514

here the page of product:

www.bandieramusic.net/b/hikashop-menu-fo...-multimedia-uno-drum

In homepage the badge is show

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  • MODERATOR
6 days 22 hours ago #308516

Hi,

I'm afraid this is caused by the MagicZoom you're using on the product page image.
I would recommend you to do two things:
- temporarily disable MagicZoom to revert to the normal image display on the product page. That will allow you to confirm whether there is another issue or if it really is MagicZoom's system not supporting badges.
- Once you're sure it comes from MagicZoom (which I believe is the case), you should report the matter to their support so that they can look into it.

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  • Posts: 21
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  • Hikamarket Multivendor Hikashop Business
6 days 21 hours ago #308539

OK, Confirmed: the problem is Magic Zoom. I'll contact the support of MagicZoom for this problem. Thanks

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