Accordion Category

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  • Hikashop Multisite
4 years 5 months ago #313080

-- url of the page with the problem -- : test-e-charity-01.cloudaccess.host/all-c...per-light-330ml.html
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.13
-- PHP version -- : 7.3.11
-- Browser(s) name and version -- : Chrome

Hi,

I have create an accordion category as a menu on the left sidebar.

You may refer to the attachment.



But when i'm clicking on the other category while preview this coconut, the coconut category did not collapse.

You may refer to the attachment.



How can i make this coconut category to auto collapse while i'm opening other category?

Thanks in advance.

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  • MODERATOR
4 years 5 months ago #313091

Hello,

We will need to see your module configuration (via screenshot) to see if we can reproduce your issue because what you requested in our mind is the normal way that your module should works.

Awaiting your screenshot to progress on your subject.
Regards

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  • Posts: 81
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  • Hikashop Multisite
4 years 5 months ago #313119

Hello Philip,

Here is the configuration for the module.



This one is the menu that are link to that module.





Thanks.

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  • MODERATOR
4 years 5 months ago #313131

Hello,

We wasn't able to reproduce your issue on our localhost, so the idea is to get your root issue, for this can you :
- Process some tests with a default template like ProtoStar
- Without your menu component (I mean the one that use html class "joostrapmenu")

To precise our idea, maybe around these 3 elements HikaShop, Template & this menu component are in conflict and leads to this result.
Awaiting news from you.

Regards

Last edit: 4 years 5 months ago by Philip.

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  • Posts: 81
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4 years 4 months ago #313190

It the template that cause this issue.

Any other way i can use this template with that HIkashop Content Module without clashing and the menu working?

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4 years 4 months ago #313199

Hello,

If the root issue come from your template, then you have to contact the template support.
And especially, if the the template is described as working with HikaShop.

Sorry for this return but as we haven't develop this template we can't really say much.
Regards

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