Media folder location

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  • Hikashop Business Hikashop Essential
3 years 1 week ago #331698

-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4.16

Hello,

I used a search ajax module in my website compatible with hikashop (EB AJAX Search), but the images doesn't appear in the results.

Maybe this problem caused from the images folder location. In the live site the url path is Upload folder: media/com_hikashop/upload/

In my localhost the url path is Upload folder: images/com_hikashop/upload/ and WORKS perfect.

The answer is to create a new upload folder in here: images/com_hikashop/upload/ and copy/paste the files? Is there anything more?

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3 years 1 week ago #331704

Hi,

The path of the images can be configured in the "Files" section of the HikaShop configuration.
So if EB AJAX Search doesn't display the images when the upload path there is not the default one, I would recommend you notify them about the issue so that they can take into account that setting when generating the path of the images.

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