Show text from custom field in email

Hi,

When you edit the order status notification email via the System>Emails menu, you have a "per status override" button for the HTML version.
So you can use that button to select a status and add the tag for your custom field in the HTML version for that order status only.

Hi,

There is no option for that.
The default text is only what's displayed in the field by default.
In that case, you would need to add some custom PHP code to the HTML section of the email.
Something like that:

<?php if(empty($data->cart->ticketinfo))
 echo 'my default text';
else
echo $data->cart->ticketinfo;
?>

Hi,

That would be the simplest. You could also add a few lines of PHP code to load the settings of the custom field and display the default text. But you need a PHP developer to work on that for you if that's what you want.
I suppose directly writting the text in the HTML of the email is good enough.