Error displaying items in category and product listing in Safari

  • Posts: 21
  • Thank you received: 1
  • Hikashop Business
5 months 2 weeks ago #337636

-- url of the page with the problem -- : www.ermiraturhani.com
-- HikaShop version -- : 4.4.4
-- Joomla version -- : 4.0
-- PHP version -- : 7.4
-- Browser(s) name and version -- : Safari

Hi,
when I set 3 column listing in product display, it works in Chrome but not in Safari. The problemi is the following code:
<div class="hkc-sm-4 hhikashop_category_left_part">
and
<div class="hkc-sm-8 hikashop_category_right_part">

Where can I find the file to override this code to:
<div class="hkc-sm-12 hhikashop_category_left_part">
and
<div class="hkc-sm-12 hikashop_category_right_part">

Or have you got another solutions to solve this issue?
Thank you

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  • Posts: 3609
  • Thank you received: 488
  • MODERATOR
5 months 2 weeks ago #337643

Hello,

Unfortunately and for an unkonown reason we are unable to reach your website with our Safari Browser (Windows 10)... And we can't figure it why...
Now, several point to check, with your navigator inspector tool check that you have the "safari_hikashop.css".
Point on of your element in your listing, and right-click => Inspect (or Inspector tool).


Here in my screenshot example and in red border, you can see that the "frontend_custom.css", process like this to check that the "safari_hikashop.css" is used.

Process a test with a default template (like ProtoStar) to check that your issue don't come from your template (and only with Safari).

Awaiting your elements to progress on your subject.
Regards

Last edit: 5 months 2 weeks ago by Philip.

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