Product Doesn't Show In Search Results

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  • Hikashop Business
1 year 10 months ago #342263

-- url of the page with the problem -- : www.ariesgamesandminis.com
-- HikaShop version -- : 4.5.1
-- Joomla version -- : 3.10.9

I'm stuck and cannot figure this out.

I have a product that does not come up in the search results. Product is 20-5050 Thunder THR-1L

When searching simply by the name Thunder...it does not show up.

If you search by the product code 20-5050, it shows up

If you search by the full name of Thunder THR-1L, it shows up.

Other Items show up when using only part of their name, like Mad Cat, Stormcrow, or Sunder...they show the correct items even though you're only searching for part of the whole name.

I'm not 100% sure, but it seems like the Thunder item is the ONLY one that this happens to. I've gone so far as to re-enter the name of the unit in the product listing, and it still doesn't work.

Any thoughts here?

Thank you

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1 year 10 months ago #342267

Hi,

It's not a bug. If you search for "thunder" on your website, you can see that there are 52 results:
2 categories and 50 products.
50 is precisely the default value of the "limit" setting of the HikaShop products search plugin which allows you to limit the number of results returned by the plugin.
So it's just that because you have that text in the description of many products, they all match with it and thus you get a lot of results including this one, but it is just listed after the 50 first results found.

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  • Posts: 713
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1 year 10 months ago #342272

Ugh...sorry to have bothered you with that. I completely forgot there was a limit. I've changed the limit and now it's showing up.

Thank you Nicolas!

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1 year 10 months ago #342276

No worries !

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