Options noet accesable

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  • Hikashop Business
1 year 3 months ago #349110

-- url of the page with the problem -- : www.hollebollegijs.eu/index.php
-- HikaShop version -- : 4.7.1
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : Firefox 109.0

Options (variants) with prices cannot be chosen anymore, radiobutton remains white.
Options (variants) without prices can be chosen and will land in the cart.
Please see attachment.

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Attachments:
Last edit: 1 year 3 months ago by Ries. Reason: Fault in translation

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  • Posts: 14
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  • Hikashop Business
1 year 3 months ago #349113

I have restored previous versions.
It turns out that:
version 4.7.0 2023-01-10 20-15-26
The options (variants) don't work either.
version 4.7.0 2022-12-15 21-07-34
The radio buttons of the options (variants) turn blue, however, no update of the price.
4.6.2 2022-10-05 22-08-15
Everything is working properly regarding the options (variants).

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1 year 3 months ago #349116

Hi,

We don't have the problem on our end with HikaShop 4.7.1.
In fact, someone reported a similar issue with options displayed as radios in the 4.7.0 here:
www.hikashop.com/forum/product-category-...c-option.html#348020
As written there in French, we've added a patch for it and that patch is in HikaShop 4.7.1.
So I'm not sure why you would still have the problem with the 4.7.1

Could you make a copy of the website with the latest version of Hikashop and provide the URL of a page with the issue there so that we could check on the situation ?

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1 year 3 months ago #349136

I will do so and inform you when ready.
I would still like to let you know that the variants WITHOUT a price could be selected.
However, if the variant did have a price, clicking on the radiobutton would not possible.
This might give you an idea.

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1 year 3 months ago #349137

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1 year 3 months ago #349140

Hi,

Thanks. I've made a patch which I think should help for your situation.
lease download again the install package of HikaShop 4.7.1 and install it again on your (test?) website and then try again.

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1 year 3 months ago #349160

Thank you very much for your swift response.
Version 4.7.1 is now also working like it should on the test and production website of Holle Bolle Gijs.

The following user(s) said Thank You: nicolas

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