Digital products can be downloaded without registration

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1 year 1 month ago #349783

-- url of the page with the problem -- : www.revelationuptotheminute.org/en/our-p...ategory/24-brochures
-- HikaShop version -- : starter 4.7.1
-- Joomla version -- : 3.10
-- PHP version -- : 8.0.28
-- Browser(s) name and version -- : Microsoft edge

On my product page, the digital products can be downloaded without registering. I want people to register before the product is made available to them. The product title is clickable and the download links are clickable. Is there a way to correct this? Thanks
www.revelationuptotheminute.org/en/our-p...ategory/24-brochures

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1 year 1 month ago #349785

Hi,

Edit your products. In each product, edit the files under the Images & Files section. This will open a popup. In that popup, deactivate the "free download" setting. That way, the downloads will only be available after the users go through the checkout.

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1 year 1 month ago #349813

I tried that but I don't have that option. I am using Hikashop starter. Do I need to upgrade my product?
Thanks

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1 year 1 month ago #349817

Hello,

In your screenshot we can see the option "Free Download", see my screenshot :



Regards

Last edit: 1 year 1 month ago by Philip.

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1 year 1 month ago #349860

I tried it and this is the message I get.



Thanks

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1 year 1 month ago #349870

Hello,

This means that in your order statuses, you haven't any status that is associated with the abilities to download (order confirmed by default).
You want to define an order status than will allow download.
So go in the menu System>Order statuses, and check the "download" column.

Regards

Last edit: 1 year 1 month ago by nicolas.

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1 year 1 month ago #349917

Thank you. I had to create a download column and it works now.

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