Custom Fields "Required" Status Ignored

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
10 months 3 weeks ago #351539

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 3.10.11

I have many custom fields for products on a conference registration website. With the recent HikaShop update, the "required" status is being ignored. Previously, error messages would display next to the required fields the customer had skipped. This is how I need it to work.

Now, if the customer hits "add to cart" without filling out all (or any) required fields, the customer is redirected to the index page of the cart, and the error message "The cart is empty" is displayed.

Please Log in or Create an account to join the conversation.

  • Posts: 81378
  • Thank you received: 13037
  • MODERATOR
10 months 2 weeks ago #351554

Hi,

Can you check if the "cart notification" plugin is enabled in the Joomla plugins manager and provide a screenshot of its settings ?
Looking at your website, I think it's linked to this.

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
10 months 2 weeks ago #351584

It is not. Here is a screenshot.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81378
  • Thank you received: 13037
  • MODERATOR
10 months 2 weeks ago #351587

Hi,

Please enable it and it should work better.

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
10 months 2 weeks ago #351600

Thank you. The error messages now display in a pop-up message.

Please Log in or Create an account to join the conversation.

Time to create page: 0.061 seconds
Powered by Kunena Forum