How to display on details and cart pages "other clients also bought"

Hi,

So, there are several steps:
1. First, you want to create a module of the type "hikashop content module" via the Joomla modules manager (already done for you)
2. Then, you want to select it in the "Modules under the product page" setting of the HikaShop configuration:
www.hikashop.com/support/documentation/5...html#display_product
3. In the settings of the module, under the HikaShop options tab, you want to:
- Select your main category in the "main category" setting
- Select "product" for the "Type of content" setting
- Set the "Sub elements filter" setting to "all sub elements"
- Set the "Synchronize" setting to "Yes"
- Make sure the "Discounted only", "Related products from cart only" and "Recently viewed" settings are turned off
- Set the "relation" setting to "other clients also bought"

This will display the listing below the description on the product page.
Note that for the module to display products on a product page, you need to already have orders with the status "confirmed" with the product of the page included in these orders, AND you need to have other products in these orders.

There is no option to display a "listing of the products bought by other users along with the products already in the current cart" on the checkout.
The closest is this :
www.hikashop.com/marketplace/product/142-checkout-related.html
But the products need to be selected as related products of the products in the cart.

Hi,

The issue is with the "ordering column". Change it to something else than "ordering". Or activate the "random items" setting.
It will prevent the error from happening.
We'll add a patch on our end so that this doesn't happen.

Hi,

If you open a product with the issue, you'll have the same problem. So it's not only a listing issue.
It's indeed linked to webp.
From what I can see on your website on a page with the problem, the webp file for these products is corrupted somehow and the browser is not able to render it properly.
So, try going in the folder images/com_hikashop/upload/thumbnails/300x300f via FTP and delete the webp images from these products. Then, display the product again on the frontend. HikaShop will try to regenerate the webp image from the original image.
If you don't get the issue, then problem solved.
If you get the same issue, then it means there is a problem with the original image preventing PHP from generating the webp image. What you could do is to generate the webp image yourself on your computer and upload it via FTP to the correct location.