my product descriptions have disappeared

  • Posts: 63
  • Thank you received: 1
  • Hikashop Business
2 days 21 hours ago #369095

-- url of the page with the problem -- : shop.agrobiobrichet.ro
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- Error-message(debug-mod must be tuned on) -- : I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.

Product titles, prices, and images still show correctly.

The description fields are still filled in the backend.

No template or override changes were made recently.

Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?

Thank you very much for your help!

I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.

Product titles, prices, and images still show correctly.

The description fields are still filled in the backend.

No template or override changes were made recently.

Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?

Thank you very much for your help!

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  • Posts: 84579
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  • MODERATOR
2 days 13 hours ago #369105

Hi,

I do see the description on your products on the frontend:
i.imgur.com/9xCXYBX.png
Did you solve the problem already ? Or are you talking about something else ?

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