Auto update Hikashop Google Products Plugin

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  • Thank you received: 5
3 weeks 17 hours ago #369409

-- url of the page with the problem -- : taichionline.it
-- HikaShop version -- : 6.1.1
-- Joomla version -- : 5.4.0
-- PHP version -- : 8.4

Hi,
I'm trying to set the plugin to automatically update the xml file. I want to call the file google_data_feed.xml and put it in a directory called /google-xml/.
I've put manually via FTP the file in a similar directory called /xml/, so it is visible here https://www.taichionline.it/xml/tol_google_data_feed.xml https://www.taichionline.it/xml/tol_google_data_feed.xml

This is my configuration:
FTP User Name: My user name copied and pasted from filezilla, so I'm sure it's correct
FTP Password: likewise user name
File name: tol_google_data_feed.xml
Local xml file path: I've tried "/google-xml/", "google-xml/" and with the absolute path "/web/htdocs/www.taichionline.it/home/google-xml", "/web/htdocs/www.taichionline.it/home/google-xml/"
Frequency: 30 (only for fast testing)

But nothing happens and the remote folder google-xml is alway empty.
Any suggestion?
Thanks

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  • MODERATOR
3 weeks 9 hours ago #369418

Hi,

The local xml file path should be the path of the file. So either xml/tol_google_data_feed.xml or /web/htdocs/www.taichionline.it/home/xml/tol_google_data_feed.xml if your website is in the folder /web/htdocs/www.taichionline.it/home/ of your server. This will update the file www.taichionline.it/xml/tol_google_data_feed.xml
if you want to have the file in a folder "google-xml" then you need to change "xml/" to "google-xml/". Note however that in this case, the URL of the xml will also use "google-xml" instead of "xml" for the folder.

Also, please make sure the cron task is configured and running in the HikaShop configuration:
www.hikashop.com/support/documentation/5...ashop-cron-task.html
You should be able to get a report if something is wrong with these settings with the cron task settings.

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  • Posts: 72
  • Thank you received: 5
2 weeks 6 days ago #369422

Hi,
I've made a simple php file $path = getcwd(); and put it in the /google-xml/ directory and the result is here: https://www.taichionline.it/google-xml/path.php , so I've configured the plugin as attached.

Cron job seems to work correctly:

Last Triggered Date 14 minutes ago
Last report Connection accepted to the host : ssl://www.taichionline.it : 443
at 19 November 25 9:43:03



=> Result of the trigger at 19 November 25 9:43:24
HTTP/1.1 200 OK
Server: aruba-proxy
Date: Wed, 19 Nov 2025 08:43:04 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: close
Vary: Accept-Encoding
Set-Cookie: 06c3930fa38daf586aaa2fb2171b9f89=0ojddf031hffvjf0al5q7jge97; path=/; secure; HttpOnly
X-Content-Type-Options: nosniff
X-ServerName: webx.aruba.it
Alt-Svc: h3=":443"; ma=86400

417
×Cron di HikaShop cominciato a 2025-11-19 09:43×Products quantity checked×Tassi aggiornati con successo×Subscription checked×Queue generated×Waitlist notifies checked (empty)
0

Where is the error?
Thank you

Attachments:

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  • Posts: 84808
  • Thank you received: 13808
  • MODERATOR
2 weeks 6 days ago #369431

Hi,

The report you provided doesn't have any message from the Google Products Plugin.
This would indicate that either the frequency or the last update setting are configured in a way that skips the plugin.
Or it could be that the plugin is disabled, or its access level is not set to public.
You can temporarily lower the frequency to 1 in order to make sure that the plugin is triggered each time the cron task runs.
Then, open the cron task URL with your browser and see if you find any message relative to the plugin.

I tried it for you, but I got an error message about the articlesanywhere plugin:
i.imgur.com/dxosX1G.png
This might be linked to your problem but I would need to look at that page while the "debug" setting of the Joomla configuration page is activated to be sure. Could you try to do that on your end ?

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