Los videos se eliminan al guardar el documento

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5 hours 25 minutes ago #373471

-- HikaShop version -- : HikaShop 6.6.0
-- Joomla version -- : 6.0.0
-- PHP version -- : 8.3
-- Browser(s) name and version -- : safari 26.2 // chrome 153.0.8010.53

I don't know how to resolve the HikaShop security issue preventing YouTube videos from working.

In the "Text Filters" tab, I’ve already changed the filter type to "No Filtering" for my Super Administrator account.

I’ve also enabled iFrames in the text editor (TinyMCE) by removing the word "iframe" from the restricted list and adding `iframe[*]` to the "Extended Valid Elements" setting.

I’ve tried countless other suggestions, yet the results are always the same: the layout breaks, the videos fail to load (or only the text link remains), or they appear correctly at first but vanish when the document is saved.

I use Safari and Chrome with HikaShop Starter 6.6.0. The problem doesn't occur when I insert videos into standard content articles; it only fails when I do so within HikaShop content.

Can you help me solve this problem without having to scrap the project and switch back to VirtueMart? Thanks.

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2 hours 5 minutes ago #373472

Hello,

What removes the videos is not Joomla but a HikaShop setting: when a product is saved, HikaShop filters the HTML of its description and removes the iframe tags, which is how YouTube videos are inserted. That's why it works in articles and not in products, whatever you change in the Joomla text filters or in TinyMCE.

Go to System>Configuration, in the Main tab, and in the Product section, set the "Filter HTML in description" setting to "No" and save. Then edit your product, insert the video again and save it: the video should stay this time.

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