How to create a report?

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8 years 11 months ago #201350

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : None

Hi therre
I have no errors, merely frustration......or incompetence :-)

How do I create a simple report that shows which customers have bought certain products? It should reveal their name, mail address and possibly the product they boght. Last one is not a hard criteria since the filter IS only for that specific product.

Brgds. Jacob

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8 years 11 months ago #201352

Hello,

I have no errors, merely frustration......or incompetence :-)

Can you show me how did you configured your Report through some screenshots ?

Note that a solution can be to :
- Set the "Type" option of the "Display" tab
- Set the "Type" tab/option to "Customers"
- Adapt the filters.

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8 years 11 months ago #201386

Hi Mohamed
I tried your advise, and now I can show a report with e-mail addresses. Great! But I can only show up to 50 on the list? How can I show more? Alternatively as a CSV file.

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Last edit: 8 years 11 months ago by Butlerweb.

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8 years 11 months ago #201390

Hi,

In the bottom end corner, you can see the "limit" setting where you can enter the maximum number of elements to be displayed by the report.

If you want to get a CSV, you can click on the "export" button at the top of that page.

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8 years 11 months ago #202148

....Hmmm. But when I try to add eg. 500 I receive the following message:
So I can only put it as high as "Setting a negative value or a too high value for the limit might might broke the dashboard". And then it defaults to 7.

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Last edit: 8 years 11 months ago by Butlerweb.

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8 years 11 months ago #202216

Hi,

Yes we added it for "security" purpose because it could require too much CPU/Memory for servers to execute such report.
If you want to perform an export, I will more recommend you to use a "mass action" instead of a report.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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