Google conversion does not work

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  • Hikashop Business
4 years 23 hours ago #208531

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.38

I have a plugin enabled Google HikaShop Dynamic Remarketing (conversion tracking) and HikaShop Google Analytics plugin. Additional pasted google analytics code in the template.
With the confirmation of the order shows shopping in google analytics, but for all TRANSACTIONS are as direct input for the first time, the location of the seller (vendor supports shop in another country), session time is 0.00 seconds.
With the debug ga - in the console does not show error, but in tag assistant displays an error: Conversion ID malformed in the <iframe> tag: -4399 and No HTTP response detected.
What is wrong?

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4 years 12 hours ago #208542

Hi,

As explained in the Google documentation for Google Remarketing, the adwords id should be a numeric value of 9 digits:
developers.google.com/adwords-remarketing-tag/#variable-detail
That's not the case on your website and thus Google displays that error:
take.ms/ACBNX

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4 years 11 hours ago #208576

Hello!
Thank you very much for your feedback!
There was an error in the record id adwords. ID copied from adwords, and there is the "-" and why the error occurred. It would be a plugin to do a description of the format in which to save ID adwords.

Now I have only warnings: Missing CDATA comments.
My guess is that this is related to google merchant, but do not quite know how to set this up in HikaShop to remove this error :(

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4 years 1 hour ago #208579

Hi,

1. We'll see what we can do to avoid that in the future.

2. Try to change the code:

var google_tag_params = {ecomm_prodid: [\''.implode('\',\'', $tags) .'\'], ecomm_pagetype: \'product\' };
var google_conversion_id = '.(int)$this->params->get('adwordsid').';
var google_custom_params = window.google_tag_params;
var google_remarketing_only = true;
to:
/* <![CDATA[ */
var google_tag_params = {ecomm_prodid: [\''.implode('\',\'', $tags) .'\'], ecomm_pagetype: \'product\' };
var google_conversion_id = '.(int)$this->params->get('adwordsid').';
var google_custom_params = window.google_tag_params;
var google_remarketing_only = true;
/* ]]> */
in the file plugins/system/hikashopremarketing/hikashopremarketing.php and see if that helps for the warnings.

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4 years 49 minutes ago #208641

With so much help that is now warning: Validate Products (yellow)

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3 years 11 months ago #208649

Hi,

I suppose that you have the error " Validate Products: Not valid". I would recommend to follow the directions here:
www.en.adwords-community.com/t5/Google-S...t-valid/td-p/421856#

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3 years 11 months ago #208675

Hi Nicolas,
Thanks - I analyzed and checked.

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2 years 10 months ago #249715

Hi Nicolas,
Thanks - I analyzed and checked.


Did you find the solution to the problem ?

I seems I have the same issue.

My products don't get validated when I test in Google tag assistent.
My Google merchant feed works fine in Google shoppings ads.

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2 years 10 months ago #249777

OK forget it. I solved it by putting in the "Conversion ID" in the "Adwords ID" in the Google conversion plugin hikashop.

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