Sales report shows total before coupon is applied

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  • Hikashop Business
7 years 4 months ago #254277

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Sales report shows total before coupon is applied.

When creating a table report for a sales total number for a period of time, how can we see the sales with coupons applied? Currently, the sales total includes order amounts before a coupon has been applied so it doesn't match the money that changed hands.

On the flip side, Orders listing reports show the correct order total after the coupon was applied.


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Last edit: 7 years 4 months ago by 3by400.

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7 years 4 months ago #254282

Hi,

Turn on the "include shipping" and "include taxes" options in your report and it will use the full total of the order instead of calculating the sum of the prices of the products.
Note that we've also added an "include coupon" setting so if you update to the 2.6.4, you should be able to have the sum of products + coupon value without shipping and/or without taxes calculated.
So it should cover all possible cases.

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