How to config report?

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  • Hikashop Business
4 months 3 weeks ago #304071

Hi,

We use legacy dashboard and would like to have some sale report from one category only. Seems we can't configure it...
Report generates nothing but we are sure that we have some product sales from that category this month.

Any advise?


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    • MODERATOR
    4 months 3 weeks ago #304119

    Hello,

    In order to help you can you provide a complete report configuration screenshot, and order statuses screenshot as well.
    Check another point that show your screenshot, your order status because maybe order with "shipped" status don't exist ?
    Just a question that can explain a lot.

    Awaiting more element to go more far on your subject.
    Regards

    Last edit: 4 months 3 weeks ago by Philip.

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    • Posts: 1009
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    • Hikashop Business
    4 months 3 weeks ago #304144

    Hi,

    Here they are.



    Seems filtering by category just doesn't want to work...

    Thanks

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    Last edit: 4 months 3 weeks ago by kyratn.

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    • MODERATOR
    4 months 2 weeks ago #304218

    Hello

    Can you provide via our Contact us form backend reference with complete access in order to see it by ourself and process some tests
    don't forget to add an url link to this topic.
    Awaiting news from you

    Regards

    Last edit: 4 months 2 weeks ago by Philip.

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