can't configure payment method

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11 years 9 months ago #58524

Hey
I am using paypal pro. I've inserted all the fields including all API fields. Yet i still get the message "Please configure your payment methods, No payment methods found" when trying to pay in my cart.

I've looked to see if it's zone related and made sure they all fit.
I made sure that this payment plugin is enables.
Also checked that i have shipping and all product details configured.

What am i missing? Is there anything else i need to configure?
Please Help.
Thank you

Last edit: 11 years 9 months ago by Dafna. Reason: added text

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11 years 9 months ago #58542

Hello,

Can you :

- put on the joomla debug mode
- go through the checkout
- tell me if it shows you an error message

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11 years 9 months ago #58572

I got
"Catchable fatal error: Object of class stdClass could not be converted to string in /home/sharon/public_html/plugins/system/debug/debug.php on line 283"

which is:
282 $html .= '<code>';
283 $html .= $sKey.' ⇒ '.$entries.'<br />';
284 $html .= '</code>';


but before i could turn the debug off the entire site went blank! :(
can't get the admin panel- just blank. on front end i get an error in my yootheme widgetkit files (widgetkit.php on line 129)
I have no idea what have i done. I clicked nothing else. went all through my ftp client log to see if maybe something there... the entire site... oh my...

please help

Last edit: 11 years 9 months ago by Dafna.

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11 years 9 months ago #58586

Edit the configuration.php file of your website and change the value of the debug variable to 0 to turn it off.

This error is not related to HikaShop. So it doesn't give any information on the problem.

Could you please provide a screenshot of the options of your payment plugin so that we can see what you did ?

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11 years 9 months ago #58589

debug is off
site is still down
can't get to the back end

piccolina.co.il/administrator/

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11 years 9 months ago #58591

Hello,

Can you :

1. Edit the configuration.php file on your website and change the value of the error_reporting to 6135, this will show all the errors.

2. Rename your file "home/sharon/public_html/plugins/system/debug"

and tell me if it works/display an error message.

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11 years 9 months ago #58592

on the front end it shows:
Class 'slideshowWidgetkitHelper' not found in /home/sharon/public_html/administrator/components/com_widgetkit/classes/widgetkit.php on line 129

but that was before as well. I can't see why it's related when before the first debug this plugin worked fine.
maybe something between them contradicts each other?

on the back end there is nothing. blank page.

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11 years 9 months ago #58646

Hello,

The problem is not comming from hikashop so you should maybe ask to the "widgetkit" developpers, but can you rename your "/home/sharon/public_html/administrator/components/com_widgetkit/" file and tell me if it works ?

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11 years 9 months ago #58649



I solved the problem for the site being down. the debug on the php was 0 but in the SQL it was 1.
but then i still have my hikashop paypal not working... :S
attached a screen shot of the config in the paypal pro hikashop plugin.

Attachments:
Last edit: 11 years 9 months ago by Dafna.

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11 years 9 months ago #58702

Please remove the zone restriction and unselect the shipping method and the currency (press the CTRL key and click on the selection) in your payment plugin options and then it should hopefully display.

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11 years 9 months ago #58951

Hey
thanks for all the help
I played with the zone and it did removed half of the error.
Now I only get "No payment methods found".

How could that be if i have the paypal advanced on enabled?
Again, thanks.

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11 years 9 months ago #58953

Oh I didn't saw that your were using PayPal Pro.
That's the problem.
PayPal Pro only supports Canada, USA and UK. So you can't use it if you're in Israel.
That's a limitation set in place by PayPal itself.

You will have to use another payment gateway like PayPal standard, Skrill, or AlertPay.

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