Can't get shipping zones to work at all

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1 week 5 days ago #291023

-- HikaShop version -- :3.2.2
-- Joomla version -- : 3.7
-- PHP version -- : 7.0

Hello Nicolas and Team,

I am scratching my head for days now to get shipping zones for different countries to work.

What I did so far:

created new zone type "ship"
added country to this zone
added this zone as restriction in a manual shipping method

Besides this i already have two custom manual shipping methods and those work as expected (no zones assigned!)

Is there any other setting I am missing? I think I just have forgotten something.

Thank you for your help!

Regards,
Syno

Last Edit: 1 week 5 days ago by syno.

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1 week 3 days ago #291084

Hello,

Can you give us more information about what you mean by "Can't get shipping zones to work at all" through some screenshots for example ?

created new zone type "ship"
added country to this zone
added this zone as restriction in a manual shipping method


Doing it should do the job, but if you're having a "no shipping methods found" error message, you should probably check every step of the "Shipping methods" section of our FAQ :
www.hikashop.com/support/faq#ship

Best regards,
Mohamed Thelji.

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6 days 22 hours ago #291307

Hello,

thank you for your answer.

Here are the screenshots.....hope they help!

PS:

I know that the shipping method austria is disable at the moment....it is a live system so I disabled it for now!

Attachments:

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6 days 11 hours ago #291308

Hi,

First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method.
Also, your screenshots are missing some of the settings of your shipping method.
Could you provide a setting of the rest of the settings ?
And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.

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