Canada Post default plugin not showing for client during checkout

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5 years 4 months ago #300353

-- HikaShop version -- : 4.0.0
-- Joomla version -- : 3.9.0
-- PHP version -- : 7.2.11
-- Browser(s) name and version -- : Version 70.0.3538.77 (Official Build) (64-bit)
-- Error-message(debug-mod must be tuned on) -- : Canada Post built in plugin not showing.

HI,

I read all your forums recommendations for setting for the default Canada Post shipping plugin.

Regardless of whether I just set default options in the plugin and enable it, the plugin simply does not show as an option at all.

The UPS plugin works fine and does show but I really need my Canadian clients to be able to select Canada Post.

Here's one product on the site that has all the parametres set for weight, dimensions, pricing etc that when checked out will only show UPS and my manual shipping plugin to ship to the store, but no Canada Post option.

test.mjskitchenandbath.ca/shop1/product/...ory_pathway-167.html

Below are the settings I placed in the Canada Post plugin.

Attachments:

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5 years 4 months ago #300398

Hello,

Can you follow each points of the "Shipping methods" section of our FAQ ?
www.hikashop.com/support/faq#ship

If you're still having your issue, can you show us screenshots of :
- Dimensions / weight of the product used during your test
- The shipping address used during your test

Thank you.
Kind regards,
Mohamed Thelji.

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5 years 4 months ago #300479

Will do in the next couple of days!

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