Free shipping on orders over 50 Euros does nto always work

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5 months 2 weeks ago #307207

-- HikaShop version -- : 4.0.3
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.2.15
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : None

We have two shipping methods for addresses within Italy:

- Free for orders over 50 Euro
- Euro 6,00 for orders less than 50 Euros.

However, this seems to applied inconsistently. For some products it works, others it does not.
For example on the page in link given, ordering even 100 packs of gum, the free shipping is not applies.

Any ideas?
Thanks

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5 months 2 weeks ago #307222

Hello,

Can you show us how you configured your shipping methods and product through some screenshots, so that we can reproduce it on our end ?

Thank you.

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