Australia Post Plugin

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  • Hikashop Business
3 years 10 months ago #320369

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.3.18
-- Browser(s) name and version -- : Safari 13.1.1
-- Error-message(debug-mod must be tuned on) -- : Notice: Trying to get property 'code' of non-object in /home/customer/www/precisionaeroproducts.com.au/public_html/plugins/hikashopshipping/aupost2/aupost2.php on line 404

Notice: Undefined property: stdClass::$code in /home/customer/www/precisionaeroproducts.com.au/public_html/plugins/hikashopshipping/aupost2/aupost2.php on line 404

Hello Hikashop,

I've just had a new customer from Denmark try to buy a products from my website. When he goes through the cart process no shipping methods are available.

The following error message is displayed:
Notice: Trying to get property 'code' of non-object in /home/customer/www/precisionaeroproducts.com.au/public_html/plugins/hikashopshipping/aupost2/aupost2.php on line 404

Notice: Undefined property: stdClass::$code in /home/customer/www/precisionaeroproducts.com.au/public_html/plugins/hikashopshipping/aupost2/aupost2.php on line 404
I changed my own profile to test.
Screenshot attached.

I also note that the Australia Post international backend services listed in the "Hikashop Australia Post eDeliver Shipping Plugin V2" don't match what Australia post actually offers. However, when a cart is created the correct international service names are listed for the user.

Regards,
Jason.

Attachments:

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3 years 10 months ago #320416

Hello Jason,
Can you show us some screenshots of how you configured your :
- Australia Post v2 shipping method
- The shipping address you customer used during the checkout

So that we can directly reproduce it on our end ? Thank you.

Kind regards,
Mohamed.

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3 years 10 months ago #320468

Hi Mohamed,

Firstly, thank you for your help.

The shipping address is:
Mr XXX XXXXX
Skippersmindevej, XX
XXXX Vodskov Nordjylland
Denmark
Telephone: XXXXXXX

Two screen shots are attached.
You can see the international postage options are named incorrect. These incorrect names also print out on the invoice and email etc.

Regards,
Jason.

Attachments:
Last edit: 3 years 10 months ago by Mohamed Thelji.

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3 years 10 months ago #320495

Hello Jason,

I wasn't able to reproduce it on my end can you download the last Hikashop version through our website, install it and test it again ?

If you're still having that issue, can you send us a temporary access to your back-end through our contact form so that we can directly test and debug it ? Thank you.
www.hikashop.com/support/contact-us.html

Kind regards,
Mohamed.

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  • Hikashop Business
3 years 10 months ago #320569

Hi Mohamed,

I downloaded the latest Hikashop Business from your site and reinstalled it. Unfortunately the same problem exists.

Regards,
Jason.

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3 years 10 months ago #320586

Hello Jason,

Thanks to your feedback we just published a fixed and also have added a new service for the Australia post shipping service through the last Hikashop version.

Can you download it through our website, install it and test it again ? Thank you !

Kind regards,
Mohamed.

The following user(s) said Thank You: Precisionaeroproducts

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3 years 10 months ago #320642

Hi Mohamed,

It looks good to me. Thank you!

Cheers,
Jason.

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