Correios not show

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3 weeks 2 days ago #322124

-- HikaShop version -- : Starter: 4.3.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.0

Hi

I set correios (brazilian shippment plugin) and its not showing
Is it updated or other problem?

Thanks in advance

Kazuo

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3 weeks 2 days ago #322125

I have free shipp installed and its ok

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3 weeks 10 hours ago #322157

Hi,

How did you configure it ? Could you provide a screenshot of the settings of the shipping method ?
Also, are you logged in with a shipping address selected on the checkout before looking at the shipping methods selection ?
Since Correios needs the shipping address to calculate the cost, it won't display if you are not logged in.
Also, you need to have a weight and dimensions in your products. Did you do that ?
Finally, if you have other shipping methods, you can disable them and leave only this one enabled. If no shipping method is found on the checkout, it will display the error messages coming from the enabled shipping methods if any.

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3 weeks 4 hours ago #322173

Here is data access

This message contains confidential information

Last edit: 3 weeks 4 hours ago by Philip.

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2 weeks 6 days ago #322177

Hello,

You have to know that it's a little too early for us to investigate in your website, first you have to provide specific elements to help us to eliminate most common issues.
Analyze your configuration take us too much time, and there lots of different step before this.
First provide requested elements by Nicolas please.
And you can too, process this check up to verify your different configuration elements in our FAQ

Awaiting more elements from you to progress on your subject.
Regards

Last edit: 3 weeks 3 hours ago by Philip.

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